Shipping Policy – Anand Sales

At Anand Sales, we work hard to make sure your order reaches you safely and on time. Please read our shipping policy below for details about delivery across India.

1. Shipping Coverage

We currently deliver our products across India.

Local deliveries within Pune are generally delivered faster, while orders from other parts of India may take additional time depending on the delivery location.

2. Delivery Time

  • Pune Local Orders: Same day or next day delivery, depending on the order time and delivery location.
  • Pan-India Orders: Usually delivered within 3–7 working days.
  • Delivery times are estimated and may vary due to the delivery location, courier service, weather conditions, holidays, or other unforeseen circumstances.

3. Order Processing

Orders are generally processed after successful payment confirmation.

We may contact you through phone or WhatsApp to confirm your order, delivery address, or other necessary details before dispatch.

Orders may be delayed or cancelled if the product is unavailable or if there is an issue with the payment or delivery information provided.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you place your order.

Any applicable delivery charges may vary depending on the order value and delivery location.

5. Delivery Address

Please make sure that your name, phone number, and complete delivery address are correct while placing your order.

Anand Sales will not be responsible for delays or failed delivery caused by an incorrect or incomplete address or incorrect contact information provided by the customer.

6. Delayed or Failed Delivery

Although we try our best to deliver orders within the estimated time, delivery may occasionally be delayed due to:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Address-related issues
  • Unsuccessful delivery attempts
  • Other circumstances beyond our control

If your order is delayed, please contact us at 8600661886 and we will assist you.

7. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact Anand Sales within 24 hours of delivery.

For replacement or exchange requests, a complete unboxing video is required. Please do not open or use the product before recording the unboxing video if you notice any damage to the package.

Replacement or exchange will be subject to verification and our Return & Exchange Policy.

8. Food Product Delivery

Our products are food items, including dry fruits and homemade chocolate products.

Customers are advised to check the package upon delivery and store the products according to the storage instructions provided on the packaging.

Homemade Chocolate Bars should be stored in a cool place below 25°C, as they contain no preservatives.

9. Contact Us

If you have any questions regarding your order or delivery, please contact us:

Anand Sales
DP Road, Hadapsar, Pune – 411028
Phone: 8600661886

We will be happy to assist you with your order and delivery-related queries.